Frequently asked questions

FAQ

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Will I receive an invoice for my order?

Yes. Once your order is placed, you will receive an invoice via email along with your order confirmation.

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When will my payment be processed?

Payments are processed immediately after your order is confirmed. Your bank or payment provider may take a few additional days to reflect the transaction on your statement.

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Can I change or cancel my order?

If your order has not yet been packed, you can request a change or cancellation by contacting us promptly via email or live chat.

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Can I track my order?

Yes. Once your order is shipped, you will receive a tracking number so you can monitor its delivery status in real time.